Case Status Reporting System Features

Key features:

• CSRS is fully integrated into a professionally designed web site of your choice
• Dynamically generated pages
• Sophisticated site and case search
• On-line case tracking
• Automated on-line quote generation
• Online client acquisition & registration
• Highly secure system
• Online form completion
• Payment handling can be provided
• Automated Email/SMS notifications
• Case Management System independent
• A fully managed service
• Flexible & extensible
• Bespoke features can be added, if required. Just Ask.

Legal & Financial- the unique, on-line legal web site and case tracking system.

The Legal & Financial solicitors website system not only provides solicitors with a custom designed, dynamic web site that presents their business in a highly secure and professional manner, but also allows authorized clients, and agents, to access their information on the web 24 hours a day, 7 days a week from anywhere in the world

Major benefits for Solicitors

A new marketing and distribution channel for your practice.
Improved customer service, current information always available.
Reduced time on phone
Reduced interruptions
Reduced operating costs
Low ongoing web site maintenance costs
Easy updating of web site content by your staff.
Clients enter their own information.
Attract new clients online, without the telephone.
Interface to existing systems, keep what you have and protect your investments.
Audit trails to ensure integrity of information flows.
Facilitates the Government’s Vision of e-conveyancing

A Secure Internet solution

Uses SSL for all communications with clients.
Integrated “Firewalls”.
Web site physically separated from internal systems.
Internal systems remain secure:

Professionally tailored dynamic web site with the following standard sections:

• Home page
• Practice overview (incorporating; “about us”, practice details, services offered, testimonials and terms & conditions)
• Staff room (giving staff profiles)
• Help centre (incorporating Conveyancing guide, FAQ and legal glossary)
• Conveyancing quote generator
• Client acquisition and registration pages
• Electronic form completion & review
• “Contact us” facility
• News room (including scrolling news ticker)
• Members area allows clients and their agents to login and view the status of their cases

Bespoke sections can be incorporated in the web site.

Integrated with existing Case Control systems via a dedicated Linux appliance (supplied) delivers automatic generation of status emails/ SMS to clients/agents generated from case updates

Built-in firewalls prevent unauthorised access and ensure internal systems remain secure, this is vital in today’s World.

Browser-based maintenance tool for web site allows:

Simple management of web users
Multiple separate logins to be associated with a single client /agent for improved security and audit purposes.
Management of Step reporting allows control of which steps are displayed and how.

First year's maintenance, consisting of:

Domain name renewal
Site hosting
email support
Version & maintenance upgrades
maintenance 9am-5pm telephone support Monday to Friday excluding Bank Holidays (other support options are available at extra charge)