CASE STATUS REPORTING SYSTEM PRICING

CSRS (web-based case status reporting system) is a highly secure on-line case status reporting system, featuring sixteen editable steps, enabling you to update each client's case file via your website.

Each time an update to a case is made, your client is automatically notified by email. Your client may then login to your website and access the case progress notes. You can also provide login details (if required) to your estate agent partners and business referrers, all of which adds up to a system which:

Presents a new marketing opportunity
Attracts clients
Develops and attracts Associate contacts
Enhances client service
Reduces incoming calls and interruptions
Reduces time on outbound phone calls
Reduces operating costs

Attracts Clients

Once your clients, whether corporate or private, become aware that they can view the progress of their cases via their office or home PC it will give you the advantage over other local Solicitors firms, and enhanced client service.

Develop and Attract Associate Contacts

CSRS will allow for associate firms, for example Estate Agents, Financial Advisors and Management Companies, to view the status of any clients they recommend to you. This is of course subject to the client giving his/her permission. As with attracting clients, this will also work in attracting Associates.

Low Maintenance once up and running

Once you have invested in the set-up fee, the ongoing administration and support fees are modest considering the power and benefits of the system. The only real maintenance is keeping the information up to date and accurate, and by establishing key procedures throughout the firm, this can be reduced to a minimum.

Reduced phone calls and operating costs

If all your Associate companies and a percentage of your private clients use the CSRS facility to check up on their cases, imagine how many phone calls this will save. Whether it is as the Case Solicitor, or as the secretary fielding the calls, this time could be spent more productively on other cases and providing a higher quality of service to your clients. With the additional email messaging facility, it will also reduce your outgoing calls as you can message the client directly, without the need to call.

PRICES INCLUDE A FULLY DEVELOPED WEBSITE OF YOUR CHOICE FROM
www.legal-financial.co.uk
(no reduction in price if the system is to be integrated into your existing website)